Aurora Charter Oak Hospital continues to monitor the daily events surrounding the COVID-19 pandemic and comply with guidance from the CDC, California State, and the LA County Department of Public Health.
While we maintain our commitment to high-quality and compassionate care, we are keenly aware that we must protect and maintain a safe treatment environment for our patients, family members, and staff. We are here to support and protect each other. As such, the following procedures/restrictions remain in place:
- Prior to entering the hospital, all persons will be asked specific questions about their current healthcare status, including COVID-19 signs and symptoms. This screening will also include a temperature scan. Face masks are still required for all visitors and staff members.
- Outpatient services will continue as before, but patients will continue to be queried about symptoms, scanned for temperature, and required to wear a face mask while on hospital grounds.
- Family visits to our hospital remain restricted. We will continue arranging telephone and video visits to keep you and your loved ones engaged.
- All family therapy sessions will continue to be held via telephone. Our therapists will continue to coordinate these appointments with family members.
- All vendors are still required to enter through the employee entrance and be screened for temperature. Vendor access remains limited and at the discretion of hospital management. Face masks are required.
Aurora Charter Oak Hospital strives to keep everyone who has entrusted their care to us in the safest environment possible. As information changes, we will update these procedures. We appreciate your understanding as we respond to these challenges and take the utmost care for all of our patients.
Always check with trusted sources for the latest accurate information about COVID:
- Los Angeles County Department of Public Health: http://publichealth.lacounty.gov/media/Coronavirus/
- California Department of Public Health: https://www.cdph.ca.gov/Programs/CID/DCDC/Pages/Immunization/nCOV2019.aspx
- Centers for Disease Control and Prevention: https://www.cdc.gov/coronavirus/2019-ncov/index.html
- World Health Organization https://www.who.int/health-topics/coronavirus
- LA County residents can also call 2-1-1