Attention: Family Members, Friends, and Other Visitors

March 17, 2020

Aurora Charter Oak Hospital continues to monitor the daily events surrounding the COVID-19 virus and comply with guidance from the CDC, California State and the LA County Department of Public Health.  While we maintain our commitment to high quality and compassionate care, we are keenly aware that we must protect and maintain a safe treatment environment for our patients, family members, and staff.  We are here to support and protect each other. As such, we have implemented the following procedures/restrictions:

1.       Upon entering our building all employees, family members, vendors, and patients will be asked specific questions about their current healthcare status, including signs and symptoms of any upper respiratory conditions. This brief questionnaire may also include a temperature scan. 

 2.       Outpatient services will continue as normal, but patients will be queried about symptoms and may be scanned for temperature.

3.       We are unfortunately canceling visitation to our hospital and will set up telephone visits to keep you and your loved ones engaged.

4.       All family therapy sessions will be held via telephone.  Our therapists will coordinate these appointments with family members.

5.       All vendors will be asked to enter through the employee entrance and screened for temperature. Vendor access will be limited and at the discretion of hospital management.

Aurora Charter Oak Hospital strives to keep everyone who has entrusted their care to us in the safest environment possible. As information changes, we will update these procedures. We appreciate your understanding as we respond to these challenges and take the utmost care for all of our patients.


Todd Smith

CEO, Aurora Charter Oak Hospital 

Where to Get Corona Virus Updates

LA County residents can also call 2-1-1 

Public Health recommends that the public do the following to protect themselves and others from respiratory illnesses:

  • Stay home when you are sick.
  • Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing, or sneezing.
  • Avoid touching your eyes, nose, and mouth with unclean hands.
  • Limit close contact, like kissing and sharing cups or utensils, with people who are sick.
  • Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash. If you do not have a tissue, use your sleeve (not your hands).
  • Facemasks are most effective when used appropriately by health care workers and those directly caring for people who are sick and by people who are sick (source control).
  • Get a flu immunization to prevent influenza if you have not done so this season 




Meet our Newest Employees of the Month!

Aurora Charter Oak Hospital - Employees of the Month

























Mental Health: How We've Improved and Where We Need to Do Better in 2020

California Launches Peer-Run Mental Health 'Warm' Line 

The Mental Health Association of San Francisco has been running a Bay Area warm line since 2014, but outreach manager Peter Murphy says they lost their state funding in 2018 and have had to rely on volunteers to stay open. Now, they’re using $10.8 million from Gov. Gavin Newsom’s first budget to expand the line statewide and operate it for the next three years.

“Especially for isolated areas, rural areas, it can be a great service to provide support for people who may not have very good access to mental health services,” Murphy said. The line will be staffed 24/7 by people who have lived experience with mental illness. The center expects to receive 25,000 calls per year. 

Reach the California Peer-Run Warm Line at 1-855-845-7415.

The National Suicide Prevention Lifeline can be reached at 1-800-273-8255.