Aurora Charter Oak Hospital Remains Open to Support Our Community During the COVID-19 Pandemic
For updates on COVID-19, visit the Centers for Disease Control and Prevention website and the LA County Department of Public Health website.
Attention: Family Members, Friends, and Other Visitors
March 17, 2020
Aurora Charter Oak Hospital continues to monitor the daily events surrounding the COVID-19 virus and comply with guidance from the CDC, California State and the LA County Department of Public Health. While we maintain our commitment to high quality and compassionate care, we are keenly aware that we must protect and maintain a safe treatment environment for our patients, family members, and staff. We are here to support and protect each other. As such, we have implemented the following procedures/restrictions:
1. Upon entering our building all employees, family members, vendors, and patients will be asked specific questions about their current healthcare status, including signs and symptoms of any upper respiratory conditions. This brief questionnaire may also include a temperature scan.
2. Outpatient services will continue as normal, but patients will be queried about symptoms and may be scanned for temperature.
3. We are unfortunately canceling visitation to our hospital and will set up telephone visits to keep you and your loved ones engaged.
4. All family therapy sessions will be held via telephone. Our therapists will coordinate these appointments with family members.
5. All vendors will be asked to enter through the employee entrance and screened for temperature. Vendor access will be limited and at the discretion of hospital management.
Aurora Charter Oak Hospital strives to keep everyone who has entrusted their care to us in the safest environment possible. As information changes, we will update these procedures. We appreciate your understanding as we respond to these challenges and take the utmost care for all of our patients.
Todd Smith
CEO, Aurora Charter Oak Hospital
Where to Get Corona Virus Updates
- Los Angeles County Department of Public Health (LACDPH, County) http://publichealth.lacounty.gov/media/Coronavirus/
- California Department of Public Health (CDPH, State) https://www.cdph.ca.gov/Programs/CID/DCDC/Pages/Immunization/nCOV2019.aspx
- Centers for Disease Control and Prevention (CDC, National) http://www.cdc.gov/coronavirus/novel-coronavirus-2019.html
- World Health Organization (WHO, International) https://www.who.int/health-topics/coronavirus
LA County residents can also call 2-1-1
Meet our Newest Employees of the Month!
California Launches Peer-Run Mental Health 'Warm' Line
Sacramento, CA Sammy Caiola - Capitol Public Radio
California has launched a statewide mental health phone line to help those who need help but aren't in crisis. Most counties already run a suicide prevention hotline. But only a few have a “warm line,” which offers emotional support and resource referrals for people who are experiencing depression, anxiety and other symptoms but aren’t considering taking their own lives. Mental health advocates say it’s this lower level of care can be vital for people who want to talk to someone about their feelings, but don’t feel they need a crisis line. “It’s for people who are, quite honestly just feeling alone,” said Democratic Assemblymember Phil Ting, who pushed for the statewide line. “You’ll get callers who say ‘Hey, I’m not feeling suicidal, but I just want to talk to somebody.’”
The Mental Health Association of San Francisco has been running a Bay Area warm line since 2014, but outreach manager Peter Murphy says they lost their state funding in 2018 and have had to rely on volunteers to stay open. Now, they’re using $10.8 million from Gov. Gavin Newsom’s first budget to expand the line statewide and operate it for the next three years.
“Especially for isolated areas, rural areas, it can be a great service to provide support for people who may not have very good access to mental health services,” Murphy said. The line will be staffed 24/7 by people who have lived experience with mental illness. The center expects to receive 25,000 calls per year.
Reach the California Peer-Run Warm Line at 1-855-845-7415.
The National Suicide Prevention Lifeline can be reached at 1-800-273-8255.